Privacy Policy

At Turtl Project, we are 100% committed to protecting the privacy and security of our customers and visitors to our website. Turtl Project team members are also customers of both Turtl Project and other Internet websites, so we value and respect the importance that privacy deserves. If you have questions about how we protect your privacy, write to hello@turtl.pro

This policy has been configured scrupulously respecting the European regulations in force as of 05/25/18 regarding personal data protection.

What Personal Information Do We Collect?

Only data that you have provided us. Personal data includes information such as email, private postal addresses, mobile phone, user names, personal preferences and shopping habits, user generated content, among others. It can also include numerical identifiers such as the IP address of your computer, the MAC address of your mobile device or the information obtained through cookies.

Why Do We Collect Your Personal Information?

We only use your data to carry out the sales and shipping service, and to send you push notifications, with information such as the status of your order or updates about it. Also, to send you information and newsletters about products and services of our brand, as well as offers and promotions.

What Rights Does The Data Subject Have?

Right to information

You have the right to receive transparent and easy to understand information about the way we use your personal data.

Right of access

You have the right to confirmation of whether your data is being processed or not. You can access your personal data, by contacting us at: hello@turtl.pro

Right of rectification

You have the right to have your personal data rectified when they are inaccurate or have ceased to be valid or to have them completed when they are incomplete. To request it, send us an email to hello@turtl.pro

Right of suppression

Also known as the right to be forgotten. In certain cases, you have the right to have your personal data deleted. Although we may have legal or legitimate reasons to keep them.

Right to oppose direct marketing

You can unsubscribe from our direct marketing communications at any time. To do so, contact us at hello@turtl.pro

Right to data portability

You have the right to receive your personal data that you have provided to us, in structured format and mechanical reading. After that, you can request the transfer of these data when the treatment is based on consent. To request the right of portability you must contact us by writing to hello@turtl.pro

Right to deactivate cookies.

How Long Do We Keep The Data?

We will keep your data for the duration of the activity for which we initially collected your data.

Privacy Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.